Profile score 33 out of 100John Paul
Customer support lead, SaaS and subscription products
location visible to subscribers
$5.92/hr
₱362/hr
Profile score 33 out of 100Profile score 33 out of 100Profile score 33 out of 100Customer support lead, SaaS and subscription products
Taken here, in our own test · August 2026
John Paul is a customer support lead, saas and subscription products based in Baguio, Benguet. Over 7 years of remote work with clients in the United States and Australia, comfortable with async communication, clear written updates and weekly reporting on progress. Work is delivered on a predictable schedule, with revisions handled quickly and without fuss. Recent projects span long-form video, short-form social cuts and channel branding, always built around what the audience actually watches rather than what looks impressive in isolation. Portfolio samples are available on request, and the home setup includes reliable fibre internet with backup power so deadlines survive the weather.
Live chat support
Email support
Knowledge base writing
Ratings are self-assessed: skills and tools for ability, industries for depth of experience. Time is measured from when they started.
Freelance specialist
visible to subscribers
2024-04 to now
BS Communication
visible to subscribers
2018-04 to 2022-04
Sample work — Thumbnails + channel branding
Representative recent project.
project link for subscribers
Contact details and messaging unlock with Premium, $39/month.
