Privacy Policy
Plain-language summary, not the final text. RemoteHire.ph has not launched publicly yet. This page describes what the product actually does today; the reviewed legal version replaces it before launch.
What this is
A plain description of what we collect and why, written while the full policy is being drafted. Everything below is what the product actually does today.
What a freelancer profile shows publicly
Photo, your first name (never your surname), headline, bio, age (never the date of birth), gender, city and province, hourly rate, hours a week, whether you are open to one-off projects, rated skills, tools and industries, languages, work setup, work and education history, portfolio media, and which platforms you have links on. That is a public, indexable page, and it is meant to be.
What stays hidden
Full name, contact email, phone, street address, postal code and the actual URLs of your links are shown only to subscribed clients. Date of birth, referral source, every typing attempt including the ones we did not accept, speed claims you have replaced, and onboarding progress are never shown to anyone but you and an administrator. Hidden fields are left out of the page on the server; they are not hidden with styling.
Identity documents
Government IDs and verification selfies go to a private storage bucket that only you and an administrator can read. They are never shown on your profile or to clients.
Activity logging
For security and moderation we keep an append-only log of account activity: sign-ins, changes to your data, administrative actions, and with each of those the IP address and browser your request came from. It is used to investigate abuse and to answer “who changed this”, not for advertising.
Contracts you sign
When you sign a contract here we record the name you typed, the exact time, the IP address and browser you signed from, and whether your identity had been verified against a government ID at that moment. That record is part of the signed document and cannot be changed afterwards, by you, by the other party or by us. Both of you keep access to it, including after a subscription ends. Each signed version carries a code printed on the document; anyone holding the document can check that code at /verify-contract, which shows the times it was signed and whether each identity was verified, and never shows either of your names.
Job post view counts
We count how many different people look at each job post, so the client who posted it can see whether anyone read it. Only that client sees the number, and it is a count and nothing else: it never says who looked. If you were signed in we record your account id against that post for that day, so a second look on the same day is not counted twice. If you were not signed in we record no address at all, only a one-way scrambled value that includes the date, which means it cannot be turned back into an address and cannot be used to recognise you tomorrow. Job owners, administrators and search engine crawlers are not counted.
Profile and video views
When a freelancer profile is opened we record which profile it was, when, and your account id if you were signed in. It feeds one number: the view count the freelancer sees on their own dashboard. That number is a count and nothing else, and the person viewed is never shown who looked. The same applies to video intros. A freelancer opening their own profile is not counted.
Reply times
Subscribed clients are shown a freelancer’s typical reply time: the middle value of how long the freelancer took to answer a first message over the last ninety days, alongside how many replies that is based on. It is computed from message timestamps and nothing else, no message content is read for it, and it is not shown at all below five replies.
Searches
When a search or a filter returns results we record what was searched for, which filters were set, how many results came back, and your account id if you were signed in. We use it to understand what people are looking for and, more usefully, what they look for and do not find. It is never shown to anyone outside our own administrators, and even there it is only ever aggregated: there is no way for anybody to see one person’s searches, including us, because the records are readable only by a function that returns totals.
Contacting us
If you write to us through the contact form we store your name, email address, the company you gave if you gave one, your message, the IP address and browser the message came from, and your account id if you were signed in. The IP address and browser are there to keep the form from being used for abuse. Only administrators can read what you sent, and we keep it for two years, after which it is deleted along with the rest of that period’s records. Ask us to delete it sooner and we will.
Suggesting your time zone
When you sign up as a client, we ask a third-party service (GeoJS) what time zone your IP address looks like it is in, so the time zone field starts with a sensible answer instead of an empty one. It happens once, the answer is only a suggestion you can change, and we do not store your IP address or any location from it, only the time zone you end up choosing.
How long we keep it
Records of changes to data are kept for two years. Sign-ins and other security events are kept for five years, because they are what an argument about account access turns on. Profile views, video views and searches are kept for one year; job post view records for two years; messages you send us through the contact form for two years. Deletion happens on a periodic manual run rather than automatically, which means a record may outlive its period by a few weeks before the next run reaches it. Contracts, invoices and timesheets are kept while the accounts they belong to exist, because they are financial and legal records. Ask us to delete your account and we delete it and its data.
Who else sees your data
Our hosting and database provider, and our email provider, both as processors. We do not sell personal data and we do not run third-party advertising or analytics trackers.
Your choices
You can edit almost everything from your account at any time. Name, date of birth and gender lock once your ID is verified, because the check is against those details; an administrator can correct them, with the reason recorded. Ask us and we will delete your account and its data.