Invoices and paying

We are not part of the payment

You pay the freelancer directly, by whatever method the two of you use. An invoice here is a document and a record. The payment button on it opens the freelancer's own payment link, on somebody else's site, and the page says so before you press it.

We hold no money, take no cut, and have no view of whether a transfer actually happened beyond what the two of you record here.

What an invoice shows

A number, the dates, the line items, any discount and tax, the total in the currency it was issued in, and the freelancer's payment details as they were at the moment it was sent. Changing a payment link afterwards cannot rewrite a document you are about to pay.

If the currency is not yours, a courtesy estimate is shown beside the total at the rate frozen when it was sent. The number you owe is the one in the invoice's own currency.

Paying it

Press "Pay via ..." and you leave the site. Then come back and mark it paid, which tells the freelancer.

Marking it paid is your claim. The freelancer confirms it separately, and only a confirmed invoice counts as paid in any figure this product shows you, because a total built from one side's claim would tell you something the other side has not agreed to.

Disputing one

If an invoice is wrong, dispute it with a note. That returns it to the freelancer to revise and resend.

There is no "disputed" state that sits there. We cannot adjudicate between you, so a status that implied we might would be a promise we cannot keep.

Reminders

An unpaid invoice generates reminders on a widening schedule, and the last one says it is the last. They stop the moment it is marked paid.

You can mute invoice reminders in notification settings like anything else. The freelancer still sees, on their side, that a reminder was sent.

Where the numbers are

Not on the invoice list. `/dashboard/analytics` is the section with the figures: what you have spent, by month and by person, hours logged against hours approved, and how your spend compares with what other platforms would have charged for the same amount.

Currencies are never added together in any exact figure. The one place they are normalised is the platform comparison, and that is a comparison of fee models rather than a statement about your invoices.

When Premium ends

Invoices become a locked section. Nothing is deleted and renewing brings all of it back.