Reporting a problem
What can be reported, who can report it, and what happens after you press send.
1 min read
If something here is wrong, tell us. It goes to a real queue that a person reads.
What can be reported
- A conversation, or one message inside it. Reporting a single message keeps a copy of that message as it is now, so it still counts if it is deleted afterwards.
- A job post: by any freelancer who can see it.
- A profile: by any signed-in client, including a free one.
- A video introduction: by any client.
- A review: by the freelancer it was written about.
Freelancers cannot report other freelancers' profiles. Opening that would turn the directory into a place competitors file reports about each other, which is not what a report queue is for. If something about a profile worries you as a freelancer, tell us directly.
Choosing a reason
The reasons offered change with what you are reporting, because they have to. Harassment is a thing a person does in a conversation; a profile page cannot harass anybody, so that reason is not offered there. Everything that is not on the list belongs under "Something else" with a sentence from you.